Planning and Managing Web Accessibility

This guide outlines activities to help you integrate accessibility throughout the web production process. This applies to individual projects and on an organizational level. These activities are not necessarily carried out in sequence, and are ideally repeated over time to continually raise the level of accessibility capability.

A companion document, Web Accessibility First Aid: Approaches for Interim Repairs, provides guidance on more immediate remediation of accessibility barriers in existing websites.

Initiate

Develop understanding of accessibility and build organizational enthusiasm.

Learn the basics
Explore the current environment
Set objectives
Develop business case
Raise awareness
Gather support

Plan

Develop clear goals and an environment that supports accessibility.

Create accessibility policy
Assign responsibilities
Determine budget and resources
Review environment
Review websites
Establish monitoring framework
Engage with stakeholders

Implement

Ensure personnel are trained, tools are available, and accessibility is included throughout.

Build skills and expertise
Integrate goals into policies
Assign tasks and support delivery
Evaluate early and regularly
Prioritize issues
Track and communicate progress

Sustain

Continue to review and report on content, processes, and resources.

Monitor websites
Engage with stakeholders
Track standards and legislation
Adapt to new technologies
Incorporate user feedback